Training & Professional Development
APCO’s Institute provides real-world training with online, virtual classroom and in-person courses taught by the industry’s best.
The RPL Program is designed for individuals interested in developing a solid foundation of management and supervisory skills necessary for successful PSAP operations. It focuses on the skills needed to manage people and small teams.
The CPE Program is designed to elevate professionalism, enhance individual performance and recognize excellence in the public safety communications industry. It is focused on the skills and attributes necessary to lead organizations.
In addition to the Emerging Technology Forum, APCO hosts events and conferences throughout the year that provide members and emergency communications professionals with cutting edge educational experiences, effective networking opportunities and showcases of the industry’s latest and greatest products and services.
APCO IntelliComm® is a cognitive, criteria-based guidecard system designed for the 21st-century public safety telecommunicator. IntelliComm mirrors current guidecards for EMD, law enforcement and fire, and includes the most up-to-date NCMEC and ERG manuals, as well as groundbreaking features to optimize QA efforts in call taking and dispatching. IBM’s Watson Analytics-based cognitive capabilities include trend analysis, meta-data processing, and the ability to learn and train based on how each agency operates individually, not on how others operate.
Radio Frequency Management
AFC is APCO’s spectrum management arm, providing comprehensive radio frequency coordination for public safety agencies. With the most experienced staff and the largest network of volunteer experts, AFC is the only organization that provides full radio frequency management services for public safety agencies.
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APCO Consulting Services
An unbiased, vendor-neutral, comprehensive professional review of agency emergency communications needs and programs.
ACS can deliver operational and technical insights to ECCs and agencies looking to improve their operations, organization and technological capabilities.
Leverages existing APCO services and resources.
APCO Executive Search uses our decades of industry expertise and our connections in emergency communications to recruit top-tier talent to take your emergency communications center to the next level of performance. The APCO Executive Search team works as an extension of your organization to identify, recruit and hire the best possible candidates for your agency.
Looking to advance your career in emergency communications? Whether you are entry-level, mid to late career, or ready to be an executive, APCO’s professional resume review and interview coaching can help you. Get advice from an expert in the field of emergency communications who knows what it takes to move up the chain of command and is here to help you.
APCO’s Career Center is an unmatched opportunity for job seekers and employers to connect. Find open positions, submit your resume or post a job today. Members receive discounted job postings.